The Help Centre
What are your fees?
Our standard rate for both counselling and mentoring is £50 per session.
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How long before I will be seen?
We aim to assess within 48 hours of receiving your request. We will aim to see you within 7 days for your first session.
If we are at capacity, you will be notified if we have to place you on a short waiting list.
What if I can't afford this?
We have a limited number of concessional rates for those on a low income. Please contact us to discuss.
Does it have to be face to face?
No, we also offer telephone and video call sessions. Please choose what you feel most comfortable with.
What happens if I do not feel I connect with my counsellor/Mentor?
The relationship is a huge part of the therapeutic healing process. We want you to get the most out of your sessions. If you feel you do not connect with your Counsellor/Mentor, we will discuss this with you before referring you to someone else.
How many sessions will I need?
We offer both long term and short term counselling and mentoring. You will be able to decide how many sessions you want. To support you, your counsellor/mentor will do 6 weekly reviews to ensure you are getting what you need. Regular reviews also support in continuing with focusing the sessions around your individual needs.
What do I do if I need to cancel
All appointments need 48 hours notice of cancellation.
When do session take place
We offer sessions Monday to Friday between 9am and 9pm.
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